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The challenges of management in a changing environment
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External changes and impact on management
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The changing role of the manager (from controller to facilitator)
The concepts and theories of leadership
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The evolution of leadership theories
Leadership vs. management
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The focus of managers vs. the focus of leaders
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The manager's vs. the leader's role in accomplishing tasks and making
the organization more successful
Power, authority, and influence
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Definition of power, authority and influence
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Power sources (position based vs. person based)
Successful models of leadership
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Examples of leadership best practice
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Case studies
Choosing the suitable leadership style
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People-oriented vs. production-oriented survey
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Application of situational leadership
Effective communication and its importance to leadership
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Clarifying vision and objectives
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Listening and giving effective feedback
Problem solving and decision making
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Steps in effective problem solving
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Decision types
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Levels of participation in decision making
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Applications |
Programs 