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Introduction to BPR
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What is it? - Brief history
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Why we need to reengineering?
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What process should be reengineering & when?
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Evolution and revolutionary chances
Scientists of BPR
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John Barker - Bradly - Hummar
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Important of BPR
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Goals - Reasons & purposes
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Priorities - Dimensions
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Approach of BPR
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Principles & corner stone
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Practical steps of BPR projects
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Critical success factor
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Teams of project - Role of IT
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Associated changes of BPR project
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Stages of BPR project
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Identify - Analysis
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Correct - Implement
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Analysis process
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Meaning of process
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Terms of process
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Tools of analysis process
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Flow chart (analyses & draw)
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Types of flow charts
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Measurements of process
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Conformance (to given specification)
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Response time (lead time cycle time)
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Service levels (degree of availability)
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Repetition (frequency of recurring events such as rework)
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Cost (quality, internal & external failure costs) |