|
The concept of team
-
Groups vs. teams
-
Japanese approach to team building
The crucial roles of teams
-
Important role teams play in enabling organization to succeed in a
rapidly changing environment
Characteristics of high performance teams
-
Essentials of team excellence
-
Constructive and destructive team behaviors
Stages of team development
-
Team building stages
-
Team development stages
Team leadership
-
Leading vs. presiding
-
Basics of team motivation
Team communication
-
The factors of the successful communication
-
Overcoming barriers to team communication
Team problem solving
-
Steps in the collective approach to problem solving
-
The problem solving session
-
Voting vs. reaching consensus inside team
Team conflict handling
-
Causes of conflict
-
Functional vs. dysfunctional team conflict
-
Strategies for dealing with conflict |