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What is negotiations?
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Integrative negotiation
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Distributive negotiations
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Requirements of effective negotiations
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Planning for cooperation
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Procedural perpetrations
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Characteristics of good negotiators: flexibility and understanding needs
of other party
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Negotiation planning
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Team forming
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Simulation
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Information gathering
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Evaluating the other party
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During negotiations
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Concentrate on personality styles
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Non verbal communication
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Communicating styles
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Assertive behavior
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Aggressive behavior
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Reaching a deal
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Negotiation strategies
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Defense strategy
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Attach strategy
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Dealing with threats
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Adjourning negotiations sessions
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Closing negotiations' deal
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