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Principles of TQM
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Challenges
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Concepts
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Reasons of compressed to TQM
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Stages of development of TQM
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Stages of TQM
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Prepare & oriented of TQM
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Situational analysis
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Planning to implement
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Acting
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Explain & successful experiments
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Relations between TQM & QS
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TQM & ISO
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TQM & classical management
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Requirement & Roles of
Staff
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Roles of upper levels of management
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StrategicaL
of quality
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Cornerstone of quality
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Quality & Productivities
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Cost of quality
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Improvement of quality & productivity
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Measures of quality effectiveness
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Efficiency of quality performance
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Scientist of Quality
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Deming - Philip Grosby -
Jouran
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Tools of Quality
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Causes & effect - Barito
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Brain storming |