.. :: Al-tawail Management Consulting and Training :: ..

Aim of the Program

To provide participants with the required knowledge and skills that enable them to sell their products and service successfully

Main Topics

§     The concept of selling

-    Market principles

-    Customer concept

-    Personal selling concept

§     Characteristics of a successful sales person

-    Personal characteristics

-    The importance of being positive

§     Identifying customer’s needs

-    The concept of needs

-    The importance of fulfilling customer's needs

§     Implementing the selling process stages

-    Selling process stages

-    Searching for prospects

-    Planning for prospects

§     The sales presentation

-    Requirements for effective sales presentation

-    Conducting the selling meeting

-    Ways to activate cross selling

§     Handling customer's objections

-    The concept and importance of objection

-    Overcoming objection skills

§     Closing the selling process

-    The concept of closing sales

-    Reasons for failures to complete a sales

-    Approaches to close a successful deal

§     Follow-up customer service after sales

-    The importance of follow-up customers

-    Follow-up customers skills

-    After sales customer service skills

§     Handling the various customer types

-    Customer's types

-    Handling different customer types

Duration: 5 Days

25-29/12

Dammam

19-23/6

Jeddah

6-10/2

Riyadh

Fees:  3890 SR