Empowerment and Delegation Skills
What Will I Benefit?
You will gain skills and knowledge that enable you to work more effectively with others and to build and lead teams that can consistently have a high level of achievement and performance. .
Course Objectives
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At the end of this course, the participants should be able to:
- Understand the concept of work teams and how to form a cohesive group
- Understand the characteristics and dynamics of the effective team
- Effective leadership and the different methods of motivation
- Understand the stages of team building and team development
- Communicate and interact with others with a high degree of effectiveness
- Analyze and handle work problems in a collective and effective manner
- Become acquainted with the Japanese and American approaches in dealing with problems
- Handle team conflict and know how to deal with different types of personality in teams
Target Audience
Project managers, team leaders, managers and supervisors who need to effectively build and lead work teams
Course Outline
Topics
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Team Concept
- What is the team?
- Team basics
- The group compared to the team
- The main types of teams
- Japanese concept for teams
- Why work as a team?
- Why are teams being used more in work environments?
- Team characteristics
- Attributes and characteristics of the supporting member in active team
- Competencies of team members
- Advantages of an effective team
- Behavior hindering teamwork
- Behaviors that support teamwork
- Team building stages
- Stages of team growth (development and formation)
- What is leadership?
- A comparison between the group leader and the team leader
- The importance of the role of the team leader
- Roles of the team leader and team member
- Theory X and theory Y
- Situational leadership styles
- Maslow's hierarchy of needs
- Communication
- Communication Types
- Consequences of the inability to communicate between team members
- Tips for effective listening among team members
- How do you understand others?
- Tips for giving feedback
- Improve communication among team members with diverse backgrounds and cultures
- Types of problems
- Steps to solve problems
- Diagnosing a problem
- Fishbone method - example
- Brainstorming rules
- Force-field analysis
- Levels of participation in decision-making
- The concept of conflict
- Levels of conflict
- The main reasons that the team may clash
- Causes of conflict
- Conflict Handling Strategy
Target Competencies
- Teamwork
- Team Building
- Building Partnerships
- Building Work Relationships
- Building Trust
- Conflict Handling Leadership
Course Methodology
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This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brainstorming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
5 Days
Course Dates & Locations
*Prices do not include value added tax.
For more information, do not hesitate to contact us
Empowerment and Delegation Skills (Virtual)
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Excellence Competencies in Transition Periods
Effective Supervisory Skills
Effective Supervisory Skills (Virtual)
Manager’s Role in Creating Excellence Culture
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