Personalities at Work
What Will I Benefit?
You will be able to plan and prepare for negotiation process effectively; you will be able to identify and apply different negotiation strategies and tactics; you will gain the ability to negotiate effectively and convincingly
Course Objectives
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At the end of this course, the participants should be able to:
- Acquire knowledge related to negotiation in terms of: concept, types & elements; understand the terminology related to negotiation
- Identify and apply different negotiation strategies and tactics effectively
- Understand the different steps of negotiation process, and determine the importance of each
- Plan and prepare for negotiation process effectively
- Determine and apply the effective negotiator skills creatively
Target Audience
Current or new staff including department heads, supervisors and team leaders, salesperson/ sales managers, procurement and contract specialists, marketing specialists, as well as all other employees who need negotiation skills to carry out their job duties
Course Outline
5
5
Topics
- The Basics of Negotiation
- The concept of negotiation (Win-Win rule)
- Why we negotiate?
- The benefits of negotiation
- Types of negotiation
- Negotiation Strategies & Tactics
- Concept of negotiation strategies and tactics
- Collaborative negotiation strategies and tactics
- Distributive negotiation strategies and tactics
- Strategies and tactics for sales / procurement negotiation
- Negotiation Steps
- First step: Preparation and planning
- Second step: Negotiation process
- Third step: Closing the deal
- Negotiators’ Different Personality Types
- The importance of identifying negotiators’ personality types
- Major personality types of negotiators and how to deal with each: analytical, collaborative, negative, hesitant, arrogant, leader, aggressive, offensive, practical.
- Traits and Skills of Effective Negotiator
- Major required traits :
- Being calm and staying away from emotions reactions and anger
- Patience
- Objectivity and non-sensitivity towards personal effects
- Self-confidence
- Good looking
- Major required skills :
- Analysis
- Strategic thinking
- Teamwork
- Effective communication: speaking and persuasion, listening, body language
5
5
Target Competencies
- Control: Meeting targeted goals
- Collaboration
- Adaptability
- Strategical and Tactical Thinking
- Active Listening
- Emotional Maturity
- Verbal Communication
- Collaboration and Teamwork
- Problem solving
- Decision Making
- Working Under Pressure
5
5
Course Methodology
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This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brain storming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
Effective Negotiation Skills
6400 SAR
5 Days
Course Dates & Locations
*Prices do not include value added tax.
For more information, do not hesitate to contact us
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