Empowerment and Delegation Skills
What Will I Benefit?
You will develop your knowledge, and acquire skills that enable you to perform supervisory work tasks efficiently and effectively.
Course Objectives
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At the end of this course, the participants should be able to:
- Learn the basics of supervisory management
- Identify the supervisor’s duties and responsibilities
- Become very familiar with the competencies and skills necessary for the supervisor to carry out his work tasks
- Understand and successfully perform the main managerial functions
- Become familiar with the best supervisory practices for the purpose of development, improvement and boosting productivity
Target Audience
Supervisory unit managers with administrative and supervisory responsibilities, and employees nominated for supervisory positions as per their career path; team and operational groups leaders
Course Outline
5
5
Topics
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Basics of Supervisory Management
- Supervisory management: concept, importance, levels and challenges
- Supervision: concept, importance and objectives
- Span of supervisory control: concept and determining factors
- Supervisor's tasks and duties
- Supervisor responsibilities towards: himself, superiors, subordinates, the organization
- Supervisor’s roles: planner, organizer, evaluator-controller, trainer, speaker, liaison, team leader, ….
- Knowledge (regulations, staff, culture, …)
- Skills (technical, administrative, interpersonal, conceptual)
- Mindset, and attitude (towards: self, others, work, life …)
- Ability to influence and cause change (leadership potential)
- Planning to implement work and achieve objectives
- Identifying, organizing, and prioritizing needed work activities
- Communicating effectively with superiors and subordinates
- Determining the needs of work and employees
- Developing, motivating, and empowering staff
- Solving problems effectively and making impactful decisions
- Establishing effective standards to achieve high performance
- Creativity in the face of difficult situations
- Continuous development and improvement of work activities (tools and methods)
- Openness, transparency and ability to deal with subordinates
- Balancing of attention between productivity and workers needs and development
- Encouraging initiative and the transfer of expertise (approach and method)
- Improving efficiency, effectiveness and cost reduction
Tasks, Responsibilities and Roles of the Supervisor
Competencies of the Effective Supervisor
The Main Management Functions of Supervisors
Excellence Practices in Supervision
5
5
Target Competencies
- Supervision
- Adaptability
- Problem Solving
- Decision Making
- Delegation
- Leadership
- Teamwork
- Planning and Organizing
- Building Trust
5
5
Course Methodology
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This course will be implemented through the use of best practices and through the appropriate selection of meaningful and interactive tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brainstorming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
Effective Supervisory Skills (Virtual)
4600 SAR
5 Days
Course Dates & Locations
*Prices do not include value added tax.
For more information, do not hesitate to contact us
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