Self, Time and Stress Management In the Workplace
What Will I Benefit?
You will acquire knowledge and skills in emotional intelligence that would help you raise self-awareness and control your emotions and understand and positively influence others
Course Objectives
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At the end of this course, the participants should be able to:
- Understand the different kinds of intelligence
- Understand what emotional intelligence is and why it matters
- Understand their own emotions and behaviors, i.e., self-awareness
- Read and understand accurately the cues and responses/reactions of other people, i.e., social awareness.
- Use their emotions to direct their behaviors to positively influence others i.e., management of social relationships.
- Use awareness of their emotions and the emotions of others to manage interactions through effective communications and the proficient handling of conflict
Target Audience
All individuals seeking better understanding of their emotions and those of others in order to enhance their self-control and to positively influence others
Course Outline
Topics
- Important Concepts In Human Behavior
- Human behavior
- Emotions
- Personality determinants
- Intelligence
- The Meaning of Emotional Intelligence
- Intelligence definition and types
- The meaning of emotional intelligence
- Why emotional intelligence?
- The relationship between success and intelligence
- Cognitive intelligence vs emotional intelligence
- Emotions and controlling them
- The Brain and its role in intelligence and emotions
- Model in Emotional Intelligence
- Emotional intelligence and management
- A model of emotional intelligence
- Understanding self and others
- Utilizing Emotional Intelligence for Self-management
- Emotional intelligence framework
- Self-awareness
- Areas of strength and weakness
- Self-management strategies
- Emotional Maturity and controlling your reactions to emotional stimulus
- Utilizing Emotional Intelligence for Managing Relationships with Others
- Social Awareness
- Connection and empathy
- Managing relationships with others
- Change
- Managing Work Teams
Target Competencies
- Concern for Others
- Listening, Understanding & Responding
- Emotional intelligence
- self management
- Empathy
- Communication
- Persuasion
Course Methodology
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This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brain storming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
5 Days
Course Dates & Locations
*Prices do not include value added tax.
For more information, do not hesitate to contact us
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