Effective Communication Skills
What Will I Benefit?
You will develop your knowledge and skills to be able to analyze and understand personal types in the work environment. You can employ the acquired knowledge to optimize the benefits that can be gained through harnessing the talents and competencies of staff to increase productivity.
Course Objectives
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At the end of this course, the participants should be able to:
- Define personality and identify its impact on the workplace
- Become knowledgeable of personality types in the workplace from a self-assertiveness perspective
- Become knowledgeable of personality compass and its applications
- Become knowledgeable applying Meyers Briggs Type Indicator to analyze the personality types of the workforce to utilize employees’ talents in the most appropriate assignments
Target Audience
Managers, supervisors, and team leaders, recruiting officers, candidates for supervisory positions, sales force and marketers.
Course Outline
5
5
Topics
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Personality and its Impact in the Workplace
- Definition of human behavior
- Factors affecting the human behavior
- Definition of personality
- Personality Dimensions
- Personality Determenents
- Factors affecting personality
- The Balanced Personality Behavior Types in the Workplace
- The submissive
- The aggressive
- The manipulative
- The assertive
- The proper utilization of each type The Personality Compass
- Classical personality theory as the base for the personality compass
- The four types of personality references through the personality compass
- Applications of personality Compass
- Targeting the job that fits the type Meyers Briggs Type Indicator
- Components of the measurement
- Origin and development
- Characteristics of the measurement and its applications
- Targeting the job that fits the type.
- Identification of the result of analysis and Its impact at the workplace:
- On problem solving and decision making
- On teamwork
- On organizational change and creativity
- On planning
- On handling conflict
5
5
Target Competencies
- Communication
- Listening
- Understanding and Responding, Interpersonal Skills
- Understanding Others
- Conflict Handling
- Empathy
5
5
Course Methodology
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This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brainstorming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
Personalities at Work
6400 SAR
5 Days
Course Dates & Locations
*Prices do not include value added tax.
For more information, do not hesitate to contact us
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