Personalities at Work
What will I benefit?
You will develop your skills and knowledge and be able to deal with others in the work environment with a high degree of efficiency and effectiveness.
Course Objectives
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At the end of this course, the participants should be able to:
- Understand and manage human behavior at the workplace
- Understand the elements of organizational culture and work ethics and its impact on productivity
- Understand personality types and its impact in workplace
- Utilize emotional intelligence in understanding and positively influencing others
- Deal effectively with people in the workplace
- Acquire skills for dealing with and overcoming negativity it in the workplace
- Apply techniques to boost self-assertiveness
Target Audience
All staff
Course Outline
5
5
Topics
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Human behavior
- Defining human behavior
- The characteristics of human behavior
- The importance of studying human behavior
- Factors affecting behavior
- Patterns of behavior
- Defining culture
- Important elements of organizational culture
- Work ethics
- The importance of adhering to professional ethics
- Methods to help establish professional ethics
- Examples of professional ethics
- The impact of commitment to professional ethics on the relationship between employees and management
- The effect of commitment to professional ethics on the relationship between workers
- The definition of personality
- The benefits of understanding personalities types
- The dimensions of personality types
- The four personality styles
- When dealing with colleagues
- When dealing with the subordinate
- When dealing with the boss
- When dealing with clients
- Maintaining positive attitude in dealing with others
- The seven habits of the most effective people
- Emotional intelligence
- Self-awareness
- Relationship management
5
5
Target Competencies
- Communication
- Persuasion
- Self-discovery
- Influence
- Emotional intelligence
- Interpersonal Understanding
- Understanding & Responding
5
5
Course Methodology
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This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brain storming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
Skills for Dealing with Others in the Workplace
6400 SAR
5 Days
Course Dates
*Prices do not include value added tax
For more information, do not hesitate to contact us
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