Total Quality Management (TQM)
What Will I Benefit?
You will be able to reengineer the business processes of your organization and increase the satisfaction of costumers, stakeholders, managers and save money, time and effort
Course Objectives
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At the end of this course, the participants should be able to:
- Initiate reengineering activities in the organization
- Translate the new vision into action plan
- Analyze the current processes
- Redesign the business processes
- Overcome the challenges encountered in implementation
Target Audience
Business Analysts, Systems Analysts, Business Process Analysts, Project Managers, IT Professionals, and other stakeholders involved with improving and reengineering business processes.
Course Outline
5
5
Topics
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The basics of Processes
- The concept of business process
- The business process from the point of view of systems theory
- What are processes (concept of process)
- Elements of business processes
- Process attributes
- Why should we care about processes?
- Process types
- The concept of process owner
- What is the engineering of business processes?
- Phases of Processes engineering
- Inventory phase
- Design phase
- Process design requirements
- Drawing phase
- Process classification phase
- Process classification methods
- Flexible interplay between processes
- Process benchmarking phase
- Administrative phase
- The concept of methodologies and its relationship to the business processes engineering
- Relationship of methodologies to the business processes engineering
- The concept of business process reengineering
- Objectives of business process reengineering
- Key factors for successful business processes
- re-engineering Organizations that need to re-engineer their processes
- Steps of business process reengineering
- Visualization phase
- Diagnostic stage
- Analysis of current operations Phase
- Redesign phase
- Determining the requirements for applying the proposed work system phase
- Determining the expected impact Phase
- Simulation phase
- Developing the work plan to implement the proposed processes model
- Implementation phase
- Continuous follow-up and improvement phase
Business Processes Engineering
Business Process Reengineering (BPR)
5
5
Target Competencies
- Project Management
- Improvement Project Management
- BPR Tools.
- Systems & Processes Modeling
- Developing BPR Implementation Plan
5
5
Course Methodology
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This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:
- Practical, relevant case studies
- Group activities and workshops
- Related role plays
- Experiential learning
- Brain storming
- Stimulating mental activities
- Engaging team competitions
- Suitable training Videos
- Presentations
- Self–assessments
- Learning with Simulations and Games
Business Process Reengineering (BPR)
6600 SAR
5 Days
Course Dates & Locations
*Prices do not include value added tax.
For more information, do not hesitate to contact us
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